Product exchanges


Returned items must meet our return policy:

Items must be returned unworn, undamaged and unused with all tags and in the original packaging. GUAPI label is attached to all articles, the piece must be returned with the label. We do not accept returns that are worn or soiled. Please be careful when trying on your pieces and return them in the same condition in which you received them. Returns that do not meet our guidelines will not be accepted. We don't accept returns on discounted items. 

Your returned article must reach GUAPI no later than 14 days after the delivery date. We recommend that you book the return within 7 days of the delivery date so that it arrives at the GUAPI facility within 14 days.

Please visit to begin your return.


  • There are no charges for returns
  • Original shipping charges is non-refundable
  • You are responsible for return shipping charges